Description
Overview:
Customer Relationship Management
(CRM) is a model of managing relationship and interaction between company and customer.
This includes using technology for organizing, automating, and synchronizing
all customer-related information like sales, marketing, services, support and
more.
To
Read the Complete Report with TOC Visit:
http://www.marketresearchreports.biz/analysis-details/big-data-in-customer-relationship-management-crm
Big Data represents more than just a
collection of data sets that form a large quantity of data, which is difficult
to process using traditional data processing applications. Big Data also
represents a big business opportunity it is poised to do more than just improve
CRM. Big Data and related analytics systems and processes are poised to
revolutionize customer-provider relationships, interactions, and even business
models.
This report evaluates the
utilization of Big Data and analytics to optimize and transform customer
relationship management (CRM) systems, processes, and procedures. The report
includes case-studies for CRM systems that are employing Big Data. The provides
analysis of companies providing Big Data solutions for CRM systems. The
report also provides a view into the future of Big Data in CRM including
challenges, opportunities, and outlook.
Report Benefits
- Identify Big Data vendors to
CRM
- Understand the role of Big Data
in CRM
- Understand the challenges of
Big Data in CRM
- Identify CRM companies
employing Big Data solutions
- Understand CRM improvements
from Big Data solutions
- Gain insights into the future
of CRM with Big Data and analytics
Companies in Report:
- Avanade
- Cegedim
- Ecenta
- Hexware
- IBM
- MetaSoftTech Solutions
- Microsoft
- Oracle
- SalesLogix
- WorkDigital
- Zoho
Target Audience:
- Big Data companies
- CRM systems developers
- Governmental organizations
- Telecommunications companies
- Analytics and data reporting companies
- Data storage and processing companies
- Research and development organizations
- Cloud infrastructure and service providers
- Wireless and online CRM application developers
- Retail and wholesale products and services companies
Contact
M/s Sheela
90 Sate Street, Suite
700
Albany, NY 12207
USA – Canada Toll
Free: 866-997-4948
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